For enterprise teams
Your people build the AI. Your company keeps it.
I coach your people to think AI-first, and they build the systems your business runs on.
Where your team can go, from wherever it starts
- UserAsks AI questions
- OperatorConnects it to their systems
- BuilderBuilds what runs without them
- OwnerRuns it and builds the next one
Connects to the systems you already pay for
- Salesforce
- HubSpot
- NetSuite
- QuickBooks
- Google Workspace
- Microsoft 365
- Slack
- Teams
- SharePoint
- Power BI
- Looker
- Claude
- ChatGPT
Proof
One system per department, built and running today.
A multi-site healthcare group, and a multi-site pharmacy group and the clinics it serves. Each one built inside the business, on data it already had, by the people who run it. How it was built.
Healthcare group
Leadership
A daily draft for the CEO: the health pulse of the company, on rules he set himself, because he is the one who knows what matters. Cash-pay and billing-cycle projections, KPIs, volume by appointment type.
Pharmacy group
Operations
A daily adherence app for the pharmacy team: rules that fire and staff told what to do the same day, instead of a day behind. Medication adherence up 25 percent.
Pharmacy clinics
Sales
A CRM for the clinics, built around patients and prescribers instead of deals. Nothing like it existed for this business. Now it does, and adherence is attributed to the clinic that earned it.
Healthcare group
Finance and billing
Takes the external billing reports, runs them against the patient record system (the EMR), and returns every billable event that never got billed. About $24k found on the first run.
Healthcare group
Patients and customers
Voice AI handling 650+ appointment changes, refill requests and intake questions a month, each call reviewed by a second automation. Providers get a daily refill summary, admin staff the schedule changes.
automations in production at the healthcare group
patient calls a month handled by voice AI, each one reviewed by a second automation
improvement in medication adherence at the pharmacy clinics
forecast in missed billing found over the first year by one automation
"I have seen results. I'm a supporter and advocate of this, and I'm recommending it to the people I know."
Shawn Dym, owner-operator, multi-site pharmacy group and clinics.
Give a man a fish and he eats for a day. Teach a man to fish and he eats for a lifetime.
The best way to learn is on a real project. Your people build it alongside me, on your systems.
They leave you with a policy. I leave you with working systems your people built and can maintain.
Don't buy the fish. Build the team that fishes.
mAIx coaching turns the AI you already pay for into working systems, built, owned and kept running by your own people. Everything starts with discovery: two weeks to connect your systems and pick the first project for each person. If you would rather have a system built for you, we can scope that too.
Not ready for a call? Email max@maixcoaching.com and I will send the program on two pages.
mAIx coaching is led by Max Birnberg.